Case studies

As an Innovation Lab+, a2i catalyzes innovations through partnership with various public and private sector organizations and engaging citizens to improve service delivery. a2i believes in the synergistic leverage that can be achieved through engaging the whole-of-society to promote, add value and replicate the innovations in public service delivery. These case studies feature the collaboration-learning-adaptation approach followed in generating social good through citizen engagement that has been possible through the use of social media as a tool empowering civil servants.

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