On 14 September 2017, the program “Reviewing E-Service Roadmap 2021 Implementation Plan” was organized by the joint initiative of Cabinet Division and Access to Information (a2i) Programme of the Prime Minister’s Office to make government services more easy. Md. Shafiul Alam, Honorable Cabinet Secretary was present as the chief guest at the program. Md. Ziaul Islam, Honorable Secretary of Planning Division and Anir Chowdhury, Policy Advisor of a2i Programme, were present as the special guests. N.M Ziaul Alam, Honorable Secretary of the Cabinet Division (Coordination and Reform) was chaired the program.
In order to make govt. services more efficient, friendly, easy and effective, concerned Ministries and Departments have taken initiatives to convert their services from existing traditional service system, Under the Annual Performance Agreement. Cabinet Division and a2i jointly organized Planning formulation workshop on “E-service Roadmap-2021” in 7 batch. By participating in this workshop, the concerned Ministries and Offices analyzed Citizen’s Charter and all the activities to make plans for all Implementable and Prioritized e-services by 2021. 150 officers of 48 ministries / departments participated in this planning workshop on “e-service roadmap-2021”, analyzed 809 services of their offices, and successfully been able to formulate plans for implementing 223 e-services. It is expected that, citizens will be able to get faster and accurate services by creating 223 e-services.