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Due to the manual process of granting trade license from Pourashova Office, applicants were confronting hassles in receiving the license. They needed to come at…
Simplifying the Process of Providing Trade License
Due to the manual process of granting trade license from Pourashova Office, applicants were confronting hassles in receiving the license. They needed to come at Pourashova Office several times to know the progress of their application process. Thus, the process took lots of time and money of the applicant’s. In addition, due to the absence of database, it was difficult to identify all old businessmen. Therefore, 100 % renewal of trade license was not possible. As well as, authentic inheritors face difficulties in getting their deserved wealth.
Online application system for trade license has been introduced as well as manual system also been kept to facilitate the applicants. After receiving the application by office authority, beneficiaries are ensured application status through SMS/e-mail and requested to pay the fee through mobile Banking/Bkash. After ensuring the confirmation of payment, immediately trade license certificate is printed and sent to the Mayor for sign. Then beneficiaries are informed about the completion news through SMS or by mail. Through these simple steps trade license certificates are provider to the beneficiaries within a short time.
After implementing this pilot project, the applicants can apply for the license by online which saves their lot of time. Previously, one applicant needs to come in Pourashova Office 7 to 8 times and requires to spend 5000-10000 taka to receive the license. But, now to get the license one requires to visit 1 or 2 times and needs to spend the specified fee only. As a result, time, cost and visit for the services, on an average, have reduced by 87%, 90% and 75% respectively and ultimately it has raised the revenue collection.