About Us


a2i is the world’s first Innovation Lab+ and the key driver from the Prime Minister’s Office of the government’s public service innovation agenda. We work with a whole-of-government approach applying behaviour change methodologies and leveraging the rapid expansion of technologies to foster truly unprecedented transformations that are taking public services to citizens’ doorsteps and increasingly within the palms of their hands – the promise of a Digital Bangladesh. Read More…

Innovation Lab+


Fostering a hands-on, action oriented approach to tackling the biggest challenges faced by society and people, laying a strong foundation for some of the brightest minds to come together and collaborate for devising some of the most innovative solutions in the country.

Public Service Innovation Ecosystem

a2i works to bring about a paradigm shift in the Bangladesh Civil Service, away from its rigid, rule-based roots primarily designed to control, towards a modern, citizen-centric and flexible service delivery system designed to serve.

Innovation Toolkit

Uniquely designed toolkits custom-built for various stages of the innovation journey – initiation, action and celebration – are used to empathize, discover, prototype, refine, synergize, upscale and celebrate innovations.

Lab+

Fostering a hands-on, action oriented approach to tackling the biggest challenges faced by society and people, laying a strong foundation for some of the brightest minds to come together and collaborate for devising some of the most innovative solutions in the country.

Service For All


a2i strives to ensure that service delivery transformations bring tangible benefits to the common citizen,  especially the underserved. Be it by redesigning public services through reduction of citizens’ time, cost  and visits (TCV) to access these services, establishing physical and virtual service delivery platforms or  by nurturing a cultural of innovation through the development of ‘empathy’ within civil service; a2i’s  driving mantra is ‘Services at Doorsteps for All’.

Data2Policy


a2i catalyses evidence-based policy formulation by a) extracting insights from experimentation in service redesign by government officers in the field, b) opening up many sources of government data to various public agencies, NGOs, the private sector and academia, and c) designing simple, effective and unambiguous data analytics methods to measure and visualize the impact of innovative interventions or policy reforms. The overarching objective is to ensure that the policy instruments are citizen-centric and measurably improve the lives of common people.

Resources


Contact us:

Access to Information (a2i) Programme
Prime Minister’s Office, Old Sangshad Bhaban, Tejgaon, Dhaka – 1215, Bangladesh

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